PLEASE ENSURE THAT WE HAVE YOUR CORRECT CONTACT DETAILS AND YOUR PREFERRED METHOD OF CONTACT ON YOUR RECORD….. PLEASE DISCUSS WITH RECEPTION STAFF TO UPDATE IF NECESSARY.

WE ARE NOW OPERATING ALL APPOINTMENTS AS A TELEPHONE TRIAGE SYSTEM.  THERE IS NO LONGER A DROP IN CLINIC.  PLEASE CALL RECEPTION TO BOOK A TELEPHONE APPOINTMENT.

APPOINTMENTS WITH OUR CLINICAL TEAM CAN BE ARRANGED BY:

1. TELEPHONE
2. SEEING THE RECEPTION TEAM

PLEASE USE THE SERVICE WHICH IS CONVENIENT TO YOU. WE ARE HAPPY TO HELP!

WE ENDEAVOUR TO PROVIDE THE BEST POSSIBLE SERVICES  AT ALL TIMES FOR OUR PATIENTS.

CHAPERONES

There is a practice policy to offer all patients a chaperone for intimate examinations and sensitive issues.  A chaperone is there for the protection of both the doctor and the patient; to act as a witness to that examination. Your choice to accept or decline a chaperone will be recorded.

Our receptionists have been trained as chaperones so if you choose to have a chaperone, they or a nurse may be invited into your consultation. If you would prefer not to have a receptionist take on this role we will honour that, though practicalities may require you to re-book your appointment to enable a nurse to be present.

If you wish to discuss this further please ask your doctor.

Get Well, Keep Well

Of course we’re not just here for when you are unwell. Our team of healthcare professionals and back-up staff offer a number of clinics and services to promote good health and wellbeing whatever your medical condition.

Join In

We hope you enjoy having a look around the site and familiarising yourself with some of the online features such as ordering a repeat prescription. Whatever your thoughts, be sure to let us know via our feedback function. Comments and suggestions are always a great way of helping us continue to enhance the way we look after you.

We currently offer an additional  appointment service for  patients, in the Mansfield and Ashfield area. These are extended hours held on a daily basis.  These clinics are held in various locations, reception will inform you on booking the appointment.

Please call reception for more information.

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