Contact the practice
Selston Surgery
139 Nottingham Road
Selston
Nottingham
NG16 6BT
Telephone: 01773 810226
Out of Hours: 111
Opening Times
| Monday | 8:00am to 6:30pm |
| Tuesday | 8:00am to 6:30pm |
| Wednesday | 8:00am to 6:30pm |
| Thursday | 8:00am to 6:30pm |
| Friday | 6:45am to 6:30pm |
| Saturday | Closed |
| Sunday | Closed |
If you need help when we are closed
If you need urgent medical help when we are closed, please call NHS 111.
Did you know NHS111 is now available online?
If you have an urgent care need NHS111 online can help to make sure you get the medical help you need. It may save a telephone call or a trip to the hospital. And there are healthcare professionals who will call you if needed. NHS111 links to all our local services so should only recommend services that are right for you and open when you need them.
You can also find NHS111 online on your NHSApp. This can be downloaded from your usual app store.
Click here for more information on the NHS111 Service.
Out-of-hours services are generally busy so please think carefully before asking to see a doctor and only do so if you genuinely cannot wait until the surgery re-opens.
Physical accessibility
We have disabled access and toilet facilities that are suitable for disabled people. We also have appropriate baby changing facilities. There is a pleasant waiting room which includes health promotion displays and information leaflets. We also have ample free car parking spaces available.
How to make a complaint
We try to provide the best care we can, but occasionally misunderstandings or mistakes may occur. If there is a problem, please contact the surgery and ask to speak to Roberta James, Practice Manager. She will then arrange to have a meeting with yourself to deal with your concerns appropriately. We wish for any concerns to be settled as quickly and as amicably as possible.
If you feel unable to raise your complaint with us or are dissatisfied with the outcome of your complaint, you may contact:
Email nnicb-nn.patientexperience@nhs.net
Telephone: 0115 8839570 or
By post: Patient Experience Team, Civic Centre, Arnot Hill Park, Nottingham Road, Arnold, Nottingham, NG5 6LU
If you would like further information please follow the link to the ICB website: Patient Experience and Complaints – NHS Nottingham and Nottinghamshire ICB
If you are not satisfied with the outcome?
You can contact the Parliamentary and Health Service Ombudsman (PHSO) on 0345 015 4033.
For more information see their website www.ombudsman.org.uk
